Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: October 15, 2025

Our Commitment to Your Privacy

At Watts Up Solar LTD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you request a solar quote or contact us, we may collect:

  • Name and contact information (email, phone, address)
  • Property details for solar assessment
  • Energy usage information
  • Financial information for financing options

Solar Production Data

For customers with installed solar systems, we may collect:

  • Energy production metrics
  • System performance data
  • Environmental impact statistics

Website Usage Information

We automatically collect certain information when you visit our website:

  • IP address and browser information
  • Pages visited and time spent on site
  • Referral sources

How We Use Your Information

Quote Generation

To provide accurate solar quotes and system recommendations tailored to your property and energy needs.

Communication

To contact you about your inquiry, schedule consultations, and provide customer support.

Service Delivery

To install, maintain, and monitor your solar energy system.

Performance Tracking

To monitor system performance and provide you with production reports.

Public Display of Solar Data

Customer Choice: We may publicly display aggregated solar production data and environmental impact statistics on our website to showcase the positive impact of solar energy in our community.

Opt-In Only: This information is only displayed for customers who explicitly opt-in to share their system's performance data. Personal identifying information is never included in these public displays.

We Do Not Sell Your Data

Our Promise: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only in these limited circumstances:

  • Service Providers: With trusted partners who help us deliver our services (installers, financing companies, equipment suppliers)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, sale, or transfer of our business

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encrypted data transmission (SSL/TLS)
  • Secure data storage systems
  • Limited access to personal information
  • Regular security updates and monitoring

Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request a copy of your data
  • Opt-out of public data display

Cookies and Tracking

We use cookies and similar technologies to improve your website experience and analyze site usage. You can control cookie settings through your browser preferences.

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Email

contact@wattsupsolar.ca

Phone

(855) 447-7222

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.